Privacy Policy

Last Updated: January 15, 2026

Serene Images LLC ("Serene Images," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.sereneimages.info (the "Site") or engage our professional organizing services.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Complete a consultation request form (name, email address, phone number, home address)
• Subscribe to our newsletter or journal updates
• Contact us via email, phone, or through the Site
• Engage our professional services (additional details about your home, project scope, scheduling preferences)

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and your visit, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring website or source
• Pages visited and time spent on each page
• Date and time of your visit
• Device identifiers

This information is collected through cookies, web beacons, and similar tracking technologies, subject to your consent preferences as managed through our Cookie Consent Banner.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your consultation requests, schedule appointments, prepare proposals, and deliver our organizing services.
• Communication: To contact you regarding your inquiry, send project updates, and provide customer support.
• Marketing: With your consent, to send promotional materials, organizing tips, and journal updates. You may opt out at any time.
• Site Improvement: To analyze usage patterns, improve our website's functionality, and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Fraud Prevention: To detect, prevent, and address technical issues or fraudulent activity.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email service providers, analytics tools). These parties are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes (subpoenas, court orders, or government requests).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent: We may share your information for other purposes with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data in transit, secure server environments, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Consultation request data is retained for up to 24 months following your last interaction with us. Client project records are retained for seven years in accordance with applicable business and tax regulations.

6. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
• Do Not Sell: We do not sell personal information. If you are a California resident, you have the right to know that we do not engage in the sale of personal information as defined by the California Consumer Privacy Act (CCPA).

To exercise any of these rights, please contact us at privacy@sereneimages.info or call us at +1 (212) 555-9247.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include the right to know what personal information is collected, the right to request deletion, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights. For detailed information about how to exercise these rights, please contact us using the information provided above.

8. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of every site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Serene Images LLC
148 Lafayette Street, Suite 4B
New York, NY 10013
Email: privacy@sereneimages.info
Phone: +1 (212) 555-9247